Is the “cart notes” field harming your review scores?

Stephen Keable
3 min readNov 3, 2021

Almost all ecommerce store themes will have the option to display a “notes” field on the cart or checkout pages. Often simply because the underlying platform has the field available in the data structure and the theme designer needs to support it.

Q: So should you use it? Surely more information from the buyer is good?

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Stephen Keable

Shopify partner, JavaScript/Liquid/Swift developer, convert to serverless architecture and builder of digital products people love to use since 1999.